Employee turnover is one of the most serious problems facing casinos today and it's no wonder with the cost of replacing an employee running in the thousands of dollars. According to research from Cornell University, the cost of bringing in a new hire for a complex job is $9,932 in the hospitality industry. Employee turnover has long been, and still is, a key concern of casino management and operators.New scientific research indicates that supervisors have a key role to reduce the turnover in their challenging and stressful 24/7 industry.
The Italian casino industry was a disaster area in 2020, according to the latest financials to come out of the country.
The Italian gaming media, Gioco News, reports that the country's four casinos saw a drop in revenues of €103m in the year, compared with 2019.
Gambling Turnover
The coronavirus lockdowns - the second of which is still in force until at least January 15 - have had a dramatic effect on casino turnover. Collections, excluding online gambling, of the Saint Vincent Resort and Casino amounted to €29.6m, Venice €41.5m and San Remo €23.5m.
The Italian gaming media, Gioco News, reports that the country's four casinos saw a drop in revenues of €103m in the year, compared with 2019.
Gambling Turnover
The coronavirus lockdowns - the second of which is still in force until at least January 15 - have had a dramatic effect on casino turnover. Collections, excluding online gambling, of the Saint Vincent Resort and Casino amounted to €29.6m, Venice €41.5m and San Remo €23.5m.
Casino Turnover Bar
In 2019 the comparative figures were €30.9m higher, Venice €51.2m and San Remo €20.9m higher. The industry also saw a sharp decline in visits, 57.3 per cent fewer across the country.
